AJE team members are experts in their field of study and fully understand the importance of publication. Our experience helps us provide the best service for our customers.
Our services are all supported by our quality guarantee:
The completed manuscript you receive from AJE's editing services is covered by our editing guarantee. We guarantee that if you are not satisfied with the editing of your manuscript or if a journal mentions English language errors, we will re-edit your document for free. For Standard and Advanced Editing, material added to your paper after our editors work on your manuscript is not included in this guarantee. For this reason, we recommend that you send us your final draft when you make a new order. If you need to add content or make substantial changes after receiving comments from the journal editor or reviewers, you may resubmit your paper for a discounted re-edit. Premium Editing Our Premium Editing services provide more robust editing support designed for customers seeking a greater degree of assistance with their manuscript. We will continue to re-edit your document for free until it has been published. Problems? If a journal mentions English as a problem in a manuscript that we edited, we want to know. Please contact us with the file that you sent to the journal and all the comments from the journal. We will reply with a solution within 1 business day. If you are unsatisfied with our editing, we will work with you until you are satisfied. Please provide one or two specific examples or a few details about what is unsatisfactory.
All complete manuscripts submitted for our Translation service are eligible to receive an AJE Editing Certificate. Premium Translation includes unlimited free re-editing of your English text and one additional free translation of up to 1500 new words. We guarantee that if you are not satisfied with your manuscript, or if your journal says that the English in your paper needs improvement, we will re-edit your document for free until your manuscript is published. Problems? Please contact us if there are any problems with your translated manuscript and include specific examples (one or two sentences). If a journal mentions English as a problem, please include the file that you sent to the journal and all the comments from the journal.
We guarantee that your paper will be formatted according to your target journal’s guidelines, and we will provide comments describing any missing elements that are required for submission. If the editor of your target journal mentions any problems with the formatting of your paper, we will reformat your paper for free. Please contact us if there are any problems with your formatted manuscript. If a journal mentions formatting as a problem, please include the file that you sent to the journal and all the comments from the journal.
We guarantee that the formatted figures and tables that you receive will meet the stated specifications of the journal that you selected. If the journal does have any issues with the preparation of your figures or tables, we will resolve those issues for free. In addition, if you are dissatisfied with any aspect of the appearance of your formatted figures, we will work with you until you are happy with the presentation of your data. Our Illustration & Graphing Service provides you with original illustrations, graphs, and diagrams based on your ideas. This process is inherently iterative, and we guarantee to continue to adjust the illustration, graph, or diagram until you are happy with the presentation of your data or ideas. Please contact us if there are any problems with your figure or table. If a journal mentions a problem with the formatting of your figures or tables, please include the files that you sent to the journal and all the comments from the journal.
